Introduction to Privacy Policy for Rainbow Songs Music Classes
Rainbow Songs Inc. collects personally identifiable information from you when you enroll in any of our courses, sign up for a free baby music trial class, or purchase items from our store. This information may include your name, mailing address, e-mail address, phone number, and your child’s date of birth.
We collect this information to ensure expedient service in future enrollments, and to keep you informed of enrollment confirmations, class start dates and other important information. This information is kept strictly confidential and is never shared.
What information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions and/or coordinate free baby music trial class sign ups
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. You have the option to discontinue direct communications at any time you choose by emailing a request to info@rainbowsongs.com.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit card, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
The Rainbow Songs Foundation
Rainbow Songs is affiliated with Rainbow Songs Foundation, a registered charity. The Foundation Mission is to “Act as a force for equity and social change by broadening access to high-quality music education”. Rainbow Songs occasionally uses personal information collected from Rainbow Songs customers to contact them on behalf of The Rainbow Songs Foundation. Rainbow Songs customers have the option of opting-out of their personal data being used for this purpose by notifying Rainbow Songs administrative staff in writing at the time of enrollment.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.rainbowsongs.com/terms-and-conditions
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on May 19, 2011
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.rainbowsongs.com
277 Roncesvalles Ave.
Toronto, Ontario M6R 2M3
Canada
info@rainbowsongs.com
416-535-5247